Sheila’s work blog

Over the past 18 months I've been having a series of discussions with Bill Johnston (a colleague of mine here at Strathclyde) around notions information and digital literacy and of what it means to be a digital university.

We moved from a series increasingly long, and wide ranging ad hoc "in the kitchen/pub" chats to slightly more formal meetings with the idea of writing a paper. However, as the months have passed, we've actually come round to the idea of extending our conversation in a more informal way, and (hopefully) to a wider audience via this blog.

In this post, I'd like to introduce you, dear reader, to Bill and the some of the key questions and issues we've been been working on.

Bill Johnston is recently retired, but he is still an active Honorary Research Fellow at the University of Strathclyde. Bill has spoken, researched and published in the areas of critical thinking, educational perspectives on the student experience, curriculum design, and information literacy. Together with Sheila Webber, he developed a credit bearing Information Literacy class for Business School students at Strathclyde University. They also completed the ground breaking and influential study of UK academics conceptions of information literacy.

Early on in our discussions we agreed that using an information literacy framework would provide a unique lens to explore a number of internal and external drivers for institutional change and to explore notions of the term “digital university". We felt that exploration of this overarching term offered the potential to act as a catalyst for fundamental change throughout an institution from administration to teaching and learning. We deliberately chose not to use the term "digital literacy", as we felt that at the institutional level, the more holistic notion of a digital university was more encompassing. It was also a term we were both hearing being used both in our own institution and by others. However, we both found it was being used in a very narrow context, mainly relating to digital technology like repositories and/or VLEs. Digital literacy, is also a term that although increasingly being used in HE (e.g. the JISC Developing Digital Literacies Programme) it is still not commonplace, and digital literacy is often seen as narrow, computer science related skills, as exemplified by Michael Gove's recent speech, and not as a developing set of wider ranging competencies as identified by Josie Fraser's excellent response. Bill and I also believe that digital literacy is an extension of information literacy, and that one cannot exist without the other. So, the "literacy" of the digital university is the literacy of information. This in turn raises wider social issues of digital inclusion and the role universities can play in the wider community, but more on that angle in a future post.

We felt that information literacy could act as a gateway to creating dialogue at the institutional level as it provides the means, knowledge and skills needed to allow meaningful interactions between people, digital content and technological systems. In other words, it affords a way to allow optimization of digital participation and measure progress. Furthermore, in true abstract writing style , using an information literacy lens provides us with a means to produce a coherent outline of a digital university and suggest strategic developments of the digital infrastructure, learning environment and management culture required to fully achieve the potential of the digital technologies. We are also both convinced that a truly digital university only occurs where there is a fusion between technology and staff/student developments driving innovation and creativity.

The diagram below shows an integrated view of the topic areas of a matrix we have been developing. We feel that these areas are key for strategic conceptualization of provision of the required functionality for any 21st Century University.

Some key questions we've identified around these topic areas include:
• What constitutes an information literate learning environment? The physical campus? The VLE? A mix of both? What are the common understandings of information literacy ?
• How can we understand the requirements for the provision of institutional learning environment for the next 10 years?
• What are they key operational requirements from digital infrastructure? To support:learning, teaching, research and management? What balance is required?
• What type(s) of infra-structure is actually needed?
• Is key data about courses easily available for a variety of purposes including marketing, formal reporting requirements such a HESA, KIS?
• Is there ubiquitous, stable wifi connection; refurbished physical teaching and learning spaces as well as state of the art research facilities?
• What are the key digital literacy skills needed by both staff and students currently?
• What are the key digital literacy expectations for/from students and staff?
• What will be the key digital literacy skills needed by both staff and students in 10 years time?
• How can institutions begin to distinguish their unique features and make them explicit to increasingly demanding student (customer) requirements?

Over the next few posts, we'll begin to expand more of our thoughts behind the matrix, organisational issues and digital inclusion. We're also very interested in hearing other views, so please, share any thoughts you may have in the comments section.

Over the past 18 months the projects funded through the JISC DVLE (Distributed Virtual Learning Environments) programme have been exploring ways to extend their provision of teaching and learning services. The W2C and SLEP projects joined for an virtual brown bag session to give an overview of the work they have been undertaking - particularly around developing access to greater and more personalised information for students.

Mark Stubbs (W2C project) started the session giving an overview of what they now call their Core+ DVLE model, aka their "mega mash-up".

W2C Megamashup diagram

With their VLE (Moodle) at the centre the team have developed a number of web services from a range of institutional systems. This is now allowing students to access a number of services such as timetabling, PC availability, reading lists etc from mobile devices. Taking this web service approach has allowed the team to use the "develop once, deploy often" approach. Consistent tagging (based on existing commonly used tags such as course IDs etc) has also been key for integration. Mark also took us through some very interesting stats around usage of the services, and the students use of mobile devices.

Hugh Davies, Dave Millard and Yvonne Howard the took us through developments from the SLEP project. There are a number of similarities to be drawn to the mega mash-up approach of W2C. However a key difference being that Southampton don't have a VLE at the centre, instead Sharepoint is at the centre of their developments, with new UIs being developed for students to access information. Using Sharepoint hasn't been without it's challenges, as the team did highlight, it hasn't been as flexible as they first thought, however they are using the project to try and introduce more agile and user centred development processes into the mainstream of institutional provision of services.

Being Southampton the team have also be investigating ways to increase the use of open data, and so have been spending time working with internal groups such as the Data Access Group, to try implement and develop policy around the use and sharing of data.

The actual apps/services which each project has/is developing are pretty unique to each institution, however the over-arching principles and techniques could be applied to many institutions and shows that it is possible to create more distributed learning environments through the greater integration of existing systems allowing access from multiple devices. To find out more, a recording of this highly informative session is available online.

More information about the DVLE programme, including links to previous online sessions is available on the CETIS wiki.

Beat the January wet and windy blues by joining us from the comfort of your own desk, for a free "virtual brown bag lunch" session next Friday (13 January). The W2C project (MMU) and the SLEP (Univeristy of Southampton) will give an overview of the work they have been doing in creating mobile web services and apps for staff and students as part of the JISC Distributed Virtual Learning Environments (DVLE) programme.

Starting at 12 o'clock and lasting approximately an hour this session will give delegates an insight into the underlying technical approaches the projects have taken to providing mobile services which integrate with existing institutional systems, and also their ongoing requirements and student engagement processes. To get an overview and some background to the programme, this post gives a summary of project activity based on the last set of interim project reports.

As ever the event is free to attend, and you can register your interest by using the form below.

Data,to coin a phrase from the fashion industry, it's the new black isn't it? Open data, linked data, shared data the list goes on. With the advent of the KIS, gathering aspects institutional data is becoming an increasing strategic priority with HE institutions (particularly in England).

Over the past couple of weeks I've been to a number of events where data has been a central theme, albeit from very different perspectives. Last week I attended the Deregulating higher education: risks and responsibilities conference. I have to confess that I was more than a bit out of my comfort zone at this meeting. The vast majority of delegates were made up of Registrars, Financial Managers and Quality Assurance staff. Unsurprisingly there were no major insights into the future, apart from a sort of clarification that the new "level playing field" for HE Institutions, is actually in reality going to be more of a series of playing fields. Sir Alan Langlands presentation gave an excellent summary of the challenges facing HEFCE as its role evolves from " from grant provider to targeted investor".

Other keynote speakers explored the risks, benefits exposed by the suggested changes to the HE sector - particularly around measurements for private providers. Key concerns from the floor seemed to centre around greater clarity of the status of University i.e. they are not public bodies but are expected to deal with FOI requests in the same way which is very costly; whilst conversely having to complete certain corporation tax returns when they don't actually pay corporation tax. Like I said, I was quite out of my comfort zone - and slightly dismayed about the lack of discussion around teaching, learning and research activities.

However, as highlighted by John Craven, University of Plymouth, good auditable information is key for any competitive market. There are particular difficulties (or challenges?) in coming to consensus around key information for the education sector. KIS is a start at trying to do exactly this. But, and here's the rub, is KIS really the key information we need to collect? Is there a consensus? How will it enhance the student experience - particularly around impact of teaching and learning strategies and the effective use of technology? And (imho) most crucially how will it evolve? How can we ensure KIS data collection is more than a tick box exercise?

Of course I don't have any of the answers, but I do think a key part of this is lies in continued educational research and development, particularly learning analytics. We need to find ways to empowering students and academics to effectively use and interact with tools and technology which collect data. And also help them understand where, how and what data is collected and used and represented in activities such as KIS collection.

As these thoughts were mulling in my head, I was at the final meeting for the LDSE project earlier this week. During Diana Laurillard's presentation, the KIS was featured. This time in the context of how a tool such as the Learning Designer could be used to as part of the data collection process. The Learning Designer allows a user to analyse a learning design in terms of its pedagogical structure and time allocation both in terms of teaching and preparation time, as the screen shot below illustrates.

The tool is now also trying to encourage re-use of materials (particularly OERs) by giving a comparison of preparation time between creating a resource and reusing and existing one.

The development of tools with this kind of analysis is crucial in helping teachers (and learners) understand more about the composition and potential impact of learning activities. I'd also hope that by encouraging teachers to use these tools (and similar ones developed by the OULDI project for example) we could start to engage in a more meaningful dialogue around what types of data around teaching and learning activities should be included in such activities as the KIS. Simple analysis of bottom line teacher contact time does our teachers and learners an injustice - not to mention potentially negate innovation.

The Learning Designer is now at the difficult transition point from being tool developed as part of a research project into something that can actually be used "in anger". I struck me that what might be useful would be tap into the work of current JISC elearning programmes and have one (or perhaps a series) of design bashes where we could look more closely at the Learning Designer and explore potential further developments. This would also provide an opportunity to have some more holistic discussions around the wider work flow issues around integrating design tools not only in the design process but also in other data driven processes such as KIS collection. I'd welcome any thoughts anyone may have about this.

I've been dipping in and out of the JISC online conference this week. As usual, there has been a great mix of live presentations and asynchronous discussion. Two themes have risen to the top of my mind, (open) educational practice and (digital) literacy. I also recently attended the Mainstreaming Open Educational Practices Forum co-hosted by the OPAL and Concede projects and UNESCO. So this post is a sort of summary of my reaction and reflections to issues raised during both these events. Apologies, this maybe a bit of rambling rant!

When working in any new or niche area, terminology and or jargon is always an issue. I've always disliked the term "e-learning", and prefer to talk about "learning". However I do realise that there are valid reasons for using the term, not least political ones. During both events, the disconnect between practitioners knowledge and understanding of both OER and Open Practice was "openly" recognised ad and discussed. Both terms have meaning in the research world, and in funded projects (such as UKOER, OPAL etc) but for the average teacher in FE/HE they're pretty meaningless. So, how do we move into mainstream practice? Answers on a postcard, or tweet please The work being done by the UK OER synthesis team on Open Practice is one way of trying to address some of these issues, and sharing experiences of developing practice and use of open, or indeed any, content in teaching and learning.

I was somewhat surprised at the UNESCO event that an assertion was made that open educational practice is mainstream, and I was equally reassured via my twitter network that it isn't. Marion Manton made a really good point "I think it is like the OER use, aspects have always happened but not necessarily called OEP". This distinction obvious and is crucial as it's often forgotten. I think we in the educational research and development field too often alienate ourselves from reality by our insistence on using unfamiliar acronyms, jargon etc, and looking at small parts of the picture. Instead of focusing on "open" educational practice, why aren't we looking at general "educational" practice? "Again, I know there are reasons for doing this, and there a lots of people (and projects) doing excellent staff development work to try and close the gaps. But I keep coming back to questions around why we continue to need to have these false constructs to allow us to get funding to investigate teaching and learning practice.

During the discussion session on digital literacies at the online conference, the notion of empowerment was raised. Increased digital literacy skills were recognised as a key tool to empower staff and students (and indeed everyone in our society). At the open education practice session this morning, the notion of OER literacy was raised. Now this isn't the first time I've heard this and I have to say I kind of feel the same about OER literacy as I do about e-learning. I see the literacies needed for using/creating/sharing OERs as being part of a wider set of digital literacies, which have much wider application and longevity.

Learning objects also came up during today's discussion, in the context of "does anyone use the term anymore ?" Now, I'm not going to open up that particular can of worms here, but actually the fundamental issues of sharing and re-use haven't changed since the those heady days. I think the work done by the open community not only has made great developments around licencing materials but has allowed us to look again at the core sharing/reuse issues and, more importantly engage (and re-engage) with these more challenging issues of educational practice.

On reflection, I think my attitudes and leanings towards the wider, general use of terms such as practice and literacy, are really down to my own development and practice. I am an unashamed generalist, and not an academic specialist. When I actually created educational content it was always openly (in one form or another) available. When I've been involved in staff development it has always been centred around sharing and (hopefully) improving practice and enabling teachers to use technology more effectively. And I hope that through my blogging and twittering I am continuing to develop my open practice. I do feel though that right now it would be timely to step back and take a look a the bigger picture of educational practice and literacies, not least so we can truly engage with the people we ultimately want to benefit from all this work.

This week has been designated "activity week" for this year's JISC Innovating E-learning conference. There are a number of pre conference online activities taking place. I'm delighted to be chairing the "enhancing and creating student centred portfolios in VLEs" webinar, this Friday (18th November at 11am).

The session will demonstrate a number of portfolio centric integrations and widgets being developed as part of the current JISC DVLE Programme from the DOULS, DEVLOP and ceLTIc projects. Below is a short summary of each of the presentations.

DOULS
Portfolio redevelopment at the Open University has focussed on incorporating some of the enhanced functionality available within Google, e.g., a document repository, facilities for sharing, collaboration and reflection. The DOULS project (Distributed Open University Learning Systems) has been tasked with delivering integration between the Moodle learning environment and Google. The presentation by the Open University will focus on these integrations and what it means for the student experience.

DEVELOP
Part of the University of Reading's DEVELOP Project has been to look at e-portfolio provision and use, and to develop three widgets to assist staff and students in the creation and maintenance of e-portfolios. The University uses Blackboard as its VLE and widgets have been designed using HTML/JavaScript to interact, in pilot studies, with Blackboard's very basic e-portfolio tool. One widget, now fully developed for Blackboard, enables students to build a portfolio with all the pages as specified by their tutors/lecturers. This widget also guides the user through the various steps needed to share and maintain their portfolio. A feedback widget is at this moment being developed to allow tutors to provide feedback on specific parts of the students' portfolios while an export widget is planned to allow students to download their portfolio in a standards-compliant form.

ceLTIc
Stephen Vickers from the ceLTIc project will demonstrate how the IMS Learning Tools Interoperability (LTI) specification can offer a simple and effective mechanism for integrating learning tools with a VLE. The session will also illustrate how LTI can enable learners from Moodle and Learn 9 to collaborate together in a shared space within an external tool such as WebPA or Elgg.

Information on registration and how to access the webinar can be found at the conference website, and remember to follow @jiscel11 and the #jiscel11 hashtag on twitter for updates.

A recording of the session is available by following this link.

This morning I was having a PROD call with Peter Kilcoyne from the WORDLE project (part of the current JISC Developing Digital Literacies programme). One area that came up during our discussion was open source alternatives to SPSS for data analysis of their baselining interviews with staff and students.

Peter and his team have done a bit of research and have been looking at SOFA, and some other other possibilities. Statistical analysis is not one an area I know that much about, but I know a lot of people who do have expertise, so I decided to take the tried and tested "lazy web" approach to see if there were any other recommendations from my twitter community. And once again the power of the crowd came through. I even got some email with more detailed information and suggestions of labs I could use in my university.

Below are the collated responses to my initial tweet. R was the most popular choice by far, but if you know of any other alternatives, then please let me know.

In the run up to this years JISC online conference, a selection of the key note speakers have contributed to the latest JISC radio show, JISC Online Conference explores learning in transition. As well as giving some insights into their views on some of the key topics the conference, during the show keynotes also share some of their experiences of being a participant in an online conference.

Touching on topics from open education and the use and development of OERs to curriculum design to increasing learner engagement, the podcast gives a tantalising taster of some of the issues these keynote speakers will be raising. For example, Ewan MacIntosh poses the challenge to universities and colleges of providing learning maps, compasses or ulitmately GPSs for students for their learning journeys, whilst Mike Sharples highlights the importance of the "co-evolution of learning and technology" to create truly engaging and effective learning experiences. All in all a great way to warm up and get thinking about the discussions and debates which will take place during the conference week.

The podcast (and transcript) is available from the JISC website, and it's not too late to register for the conference itself, more information is again available from the JISC website. If you're still in two minds about participating in an online conference, there's also a nice little video from past participants sharing their experiences at the bottom of the main conference page.

Earlier this week Rachel Forsyth and Nicola Whitton from the SRC (Supporting Response Curricula) Project at MMU led a webinar titled "Models of Responsiveness". The session focused on the ways the team have been working with staff across the institution around the complex internal and external issues and drivers around developing "responsive" curricula. The project has done a lot of work in developing a model for measuring responsiveness (see screen shot below) and more information on their work around this is available in the Design Studio.

A Model of Course Responsiveness (SRC)

A core part of the SRC project has been around developing ways to engage staff in not only recognising the need for change but also in helping staff (technical, administrative and academic) make changes in an appropriate and timely manner. The team also recognised that certain aspects of the course approval process could be quite dry. So, to try and make a more engaging experience, as well as a series of traditional support materials, the team have developed a board game called Accreditation! which has been designed specifically to increase knowledge of course approval processes.

Accreditation!

Working in pairs, players have to move through three zones, and are faced with a series of series of course approval related dilemmas. Five "quality" stars are needed in order for players to move from zone to zone. Although we only had time to look at a couple of the dilemmas during the session, it was clear that they have been based on very real experiences and are great discussion starters.

Of course games don't appeal to everyone, and Nicola did point out that at a recent conference some players got a bit carried away with the gaming element and just wanted to win. However, I do think that this approach could have a lot of potential to engage and start discussions around the many aspects of curriculum design.

The game has been released under a CC licence and is available from the Design Studio, and if you did want to use it, you could also develop your own dilemmas too. The team are keen to get feedback from anyone who has used it too.

A recording of the very engaging presentation (c. 1 hour in duration) is available here.

As readers of this blog will know, I quite like experimenting with a number of services to record, represent and re-present various activities. One tool I have been revisiting over the past few months is memolane. When I first looked at this service I thought it had potential for projects and also as a kind of corporate memory. I've now started to use its "story" feature to record tweets and blogs from a number of meetings and conferences e.g. e-Assessment Scotland, EuroSakai, and I've just pulled together my blogs and tweets from the recent Design Bash 11 meeting - see embedded story below. Clicking on the blog posts expands them so you can read the whole text, and you can move along the timeline using the arrows on top right hand side of the frame.

I think this gives a really nice overview of my pre, during and post meeting activity. I'd be interested in hearing how useful others think of this view of an event.